Need Benefit Support? The Benefit Guide Resource Center is here to advocate for the health needs of you and your family members that are enrolled in the benefit plans. This comes at no cost to you! The BRC can assist with the following: Explanation of Salem Health benefit plan options Decision assistance for benefit plans offered Billing or provider issues Claims questions Appeals Coordination of care Second opinions Medical care research Much more! BRC Contacts and USI Mobile App Benefit Resource Center Email: BRCWest@usi.com Phone: 866-468-7272 Monday through Friday 8:00 am to 5:00 pm Pacific Standard Time BRC Enhanced Flyer - Spanish PrevOther Benefits NextContacts & Resources